Customer Service Representative – Immediate Start

GEM • Richmond, VA

1d • Onsite

About The Position

We are currently hiring an outgoing and reliable individual for a Customer Service Representative position at live events, with immediate start availability. This is a great opportunity for candidates looking to gain experience in customer service, event support, and client relations.
In this role, you will work directly with customers at promotional events, ensuring a positive experience while representing client brands with professionalism and enthusiasm.

Requirements

• Strong communication and interpersonal skills
• Customer-focused mindset with a positive attitude
• Ability to work in a fast-paced, team-oriented environment
• Problem-solving and conflict resolution skills
• Availability to work at least 30 hours per week
• Ability to travel locally to event locations

Nice To Haves

• Previous customer service, retail, or hospitality experience is a plus (not required)

Responsibilities

• Greet and welcome event attendees in a friendly and professional manner
• Provide accurate information about products, services, and event details
• Assist guests with registration, check-in, and general inquiries
• Handle customer questions, concerns, and complaints with efficiency and care
• Maintain a positive brand image while interacting with the public
• Support event setup, coordination, and breakdown as needed
• Distribute promotional materials and explain offerings to attendees
• Collect customer feedback and report insights to management
• Ensure event spaces remain clean, organized, and welcoming
• Collaborate with team members to deliver a seamless customer experience

Benefits

• Immediate hiring with paid training
• Hands-on experience in customer service and event coordination
• Opportunities for career growth and advancement
• Supportive, team-oriented work environment
• Networking opportunities and professional development
• Opportunity to work at exciting live events

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed