Customer Service Rep(02702) - 719 N HENDERSON ST
Domino's•Galesburg, IL
17h
About The Position
We are seeking a dedicated Customer Service Representative to join our team in Galesburg, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.
Requirements
- Excellent communication skills with a friendly and professional demeanor
- Strong customer service orientation and ability to work in a fast-paced environment
- Flexibility to work weekends, holidays, and various shifts as required
- Basic computer proficiency and ability to learn new systems quickly
- Proven multitasking skills and attention to detail
- Problem-solving abilities to address customer concerns effectively
- Ability to follow directions and work both independently and as part of a team
- Physical capability to stand for extended periods and lift up to 25 lbs.
- High school diploma or equivalent (preferred)
Nice To Haves
- Previous customer service experience is a plus, but not required – we provide training!
Responsibilities
- Answer incoming phone calls promptly and professionally
- Take accurate customer orders and input them into our system
- Process cash transactions and handle payments securely
- Provide exceptional customer service, addressing inquiries and resolving issues
- Maintain a clean and organized work environment
- Assist with various tasks to support smooth store operations
- Lift and move items weighing up to 25 lbs. as needed
- Collaborate with team members to ensure efficient service delivery
- Adhere to company policies and procedures at all times
Benefits
- We arguably have the most flexible schedule options of any company in the area.
- Full time or Part time positions are available.
- We are hiring for ALL shifts
- Day Shift - 10am - 5pm
- Dinner Shift - 4/5pm - 9/10pm
- Closing Shift - 5/6pm - 1am
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
