Customer Service Representative (Part-Time)

Manada Technologies•Celebration, FL

108d•$18•Onsite

About The Position

Manada Technology is looking for an on-site Customer Service Representative to join our team. We are looking for someone with a very positive attitude with a strong work ethic. This person should be a great listener, a strong communicator, and diligent in completing tasks. They should have exceptional organizational skills and excellent attention to detail. The ideal candidate should have the ability to drive customer and client satisfaction. Finally, our customer service representative should be comfortable, being an escalation point for our customers and someone who can address product and service issues. This Customer Service Representative will support our Regional Directors in managing escalations and workflows from Manada's partners and customers. This is an on-site position in Celebration & not a remote position 8 AM - 12 PM / 12:30 PM - 4:30 PM

Requirements

very positive attitude
strong work ethic
great listener
strong communicator
diligent in completing tasks
exceptional organizational skills
excellent attention to detail
ability to drive customer and client satisfaction
comfortable, being an escalation point for our customers
someone who can address product and service issues
Knowledge and experience in Microsoft Outlook, Word, and Excel
Basic understanding of ordering, scheduling, route management, and dispatch services
Excellent attendance record
Strong time management skills
Ability to operate standard office equipment (e.g., computers, printers, photocopiers, etc.)
Great communication skills: ability to write, speak, listen, and understand spoken and written words to respond promptly to email, voicemail, and system messages and requests
General knowledge of office management practices and procedures in general.