Workable Publish E2E Role

Universal Energy SolutionsPittsburgh, PA
22h

About The Position

Universal Energy Solutions is hiring a customer-facing team member to handle inbound questions, resolve service issues, and coordinate with internal teams to improve outcomes for customers. This role requires strong communication, reliable execution, collaboration across teams, and a consistent focus on customer outcomes.

Requirements

  • Strong written and verbal communication
  • Comfort working with customers
  • Attention to detail
  • Reliability
  • Ability to manage multiple priorities in a fast-paced environment

Responsibilities

  • Respond to customer inquiries
  • Document account activity
  • Follow up on unresolved issues
  • Collaborate with internal teams
  • Maintain accurate records across systems

Benefits

  • Paid training
  • Advancement opportunities
  • Supportive leadership
  • Stable full-time schedule
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