Customer Service Representative
About The Position
Ready to Elevate Your Career? Let’s Talk About Your Next Big Move! Are you tired of feeling like just another cog in the machine? Want to be part of a team where your hustle and attention to detail actually mean something? At Premier Systems, we do things differently—and we’re looking for a driven, competitive Customer Service Representative to bring the energy and take ownership of every call, every task, and every opportunity. You’ll be more than just the face of the company—you’ll be the driving force behind it. You’ll be the heartbeat of our daily operations, from answering a high volume of calls with unmatched enthusiasm to being the go-to assistant for our Leadership/Management Team. Your responsibilities will include everything from maintaining a sharp, clean workspace to organizing office supplies, running our Membership Program, and processing invoices with precision. You’ll be booking appointments through Service Titan, ensuring our customers feel like they’re in expert hands at every touchpoint, and providing admin support across the board. Whether it's engaging with customers over the phone, in person, or via text, you’ll make sure Premier Systems shines bright every time. You'll also step into on-call rotation during extreme weather conditions (remotely, excluding Sundays)—because we don’t stop when things get tough, and neither do you.
Requirements
- High school diploma or equivalent.
- Minimum of two years’ experience in customer service.
- Proficient in Microsoft Office and Google Suite.
- Ability to manage multiple schedules or projects efficiently.
- Valid MT Driver’s License & Clean Driving Record.
- Minimum typing speed of 40 WPM.
Nice To Haves
- Experience with Service Titan and Google Suites.
- Experience with sales calls, follow-ups, public relations, or dispatching.
Responsibilities
- Answering a high volume of calls with unmatched enthusiasm
- Being the go-to assistant for our Leadership/Management Team
- Maintaining a sharp, clean workspace
- Organizing office supplies
- Running our Membership Program
- Processing invoices with precision
- Booking appointments through Service Titan
- Ensuring our customers feel like they’re in expert hands at every touchpoint
- Providing admin support across the board
- Engaging with customers over the phone, in person, or via text
- On-call rotation during extreme weather conditions (remotely, excluding Sundays)
Benefits
- Competitive pay of $24.00 - $28.00 per hour DOE
- Steady, Monday-Friday work schedule— 8am to 4pm—no surprises here!
- A tight-knit, high-energy team that treats every day like a new opportunity to crush goals.
- A company culture that’s built on hard work, respect, and a relentless pursuit of excellence.
- Hands-on experience with industry-leading tools like Service Titan.
- Opportunities for growth in a company that values your personal and professional development.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1-10 employees
