Customer Service Rep (09452) - 20330 Grande Oaks Blvd, Unit 2

Domino's Franchise • Estero, FL

1d • Onsite

About The Position

A Domino's job is all about having fun and beating the rush, making it possible to make, bake, or take pizzas during hungry hours, available part or full time. This allows for flexibility for school, friends, or other commitments, and is also suitable as a second job for extra cash. Domino's Pizza values and appreciates the unique talents of all individuals, aiming to create an environment where team members can reach their highest potential. As a Customer Service Rep, you are encouraged to be yourself. Team members are knowledgeable and enjoy their work, with each store having its own personality, and outstanding performance is rewarded. The Customer Service Rep role can be a starting point for a career, as many team members have advanced to become successful Domino's franchise owners, with opportunities ranging from customer service to management and beyond. Domino's provides comprehensive training and support, ensuring new team members are shown the ropes in-store by a manager or teammate to help them succeed without worries.

Requirements

• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Ability to direct activities
• Ability to perform repetitive tasks
• Ability to work alone and with others
• Ability to work under stress
• Ability to meet strict quality control standards
• Ability to deal with people
• Ability to analyze and compile data
• Ability to make judgments and decisions
• Eye-hand coordination is essential
• Use of hands is continuous during the day
• Frequently activities require use of one or both hands
• Shaping pizza dough requires frequent and forceful use of forearms and wrists

Responsibilities

• Demonstrating a friendly, positive attitude and great customer service skills
• Taking orders over the phone and in person
• Dealing with customer concerns
• Cash handling
• Upselling
• Making Domino’s high quality pizzas
• Food and portion control
• Hygiene and food safety
• Food preparation
• General cleaning duties
• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees