Customer Service Representative

Security Finance • Mineola, TX

2d • Onsite

About The Position

You’re the first face customers see and the most important memory, because you’ll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required – just bring your customer centric attitude and we’ll teach you the rest! We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!

Requirements

• Thrive on making a positive, lasting impact on people
• Bilingual in English and Spanish
• Customer service experience
• Looking for an opportunity to learn a new industry, with paid on the job training
• Want multiple opportunities to advance your career
• Want to work in an open, office environment
• Customer centric attitude

Responsibilities

• Provide outstanding customer service both on the phone and in-person.
• Market for new and continued customer business.
• Prepare and process loans and income tax returns.

Benefits

• TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training.
• An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time.
• Monthly Bonus Potential
• Community Service
• Growth Potential

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees