Customer Service Rep(03885) - 32530 Us Hwy 19 N

Domino's FranchisePalm Harbor, FL
Onsite

About The Position

Working at Domino's is described as a fun and engaging experience, where employees are encouraged to be themselves. The company emphasizes a mission to recognize, appreciate, value, and utilize the unique talents of all individuals, fostering an environment where team members can reach their highest potential. The role involves making, baking, or taking pizzas during various hours, offering flexibility for those balancing work with school or other commitments, and is suitable for individuals seeking a primary or secondary job. Domino's highlights career growth opportunities, with many team members starting as Customer Service Representatives and progressing to management or even franchise ownership. The company is committed to providing comprehensive training and support to help employees excel, ensuring they are well-prepared for their roles without being 'dropped in the deep end'.

Requirements

  • Ability to comprehend and give correct written instructions
  • Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
  • Must be able to make correct monetary change
  • Verbal, writing, and telephone skills to take and process orders
  • Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to talk and hear on telephone
  • Near and mid-range vision for most in-store tasks
  • Depth perception
  • Ability to differentiate between hot and cold surfaces
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions
  • Ability to stand for most tasks
  • Ability to walk for short distances for short durations
  • Ability to lift bulk product deliveries up to 50 pounds
  • Ability to carry large cans (3 pounds, 7 ounces) and pizza sauce (30 pounds)
  • Ability to carry trays of pizza dough (approximately 12 pounds per tray)
  • Ability to push trays on dollies (requiring a force of up to 7.5 pounds)
  • Ability to infrequently navigate stairs or climb a ladder
  • Ability to stoop/bend forward at the waist (continuously during the day)
  • Ability to crouch/squat occasionally
  • Ability to reach continuously (up, down and forward)
  • Essential eye-hand coordination
  • Frequent and forceful use of forearms and wrists for shaping pizza dough

Responsibilities

  • Demonstrating a friendly, positive attitude and great customer service skills
  • Taking orders over the phone and in person
  • Dealing with customer concerns
  • Cash handling
  • Upselling
  • Making Domino’s high quality pizzas
  • Food and portion control
  • Hygiene and food safety
  • Food preparation
  • General cleaning duties
  • Operate all equipment
  • Stock ingredients from delivery area to storage, work area, walk-in cooler
  • Prepare product
  • Receive and process telephone orders
  • Take inventory and complete associated paperwork
  • Clean equipment and facility approximately daily

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

5,001-10,000 employees

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