Customer Service Representative- Syracuse, NY
The IMA Group•Syracuse, NY
1d•$20 - $20•Hybrid
About The Position
Looking for a fast-paced role where organization and communication skills truly matter? We’re hiring a Customer Service Representative to manage high-volume calls and emails, coordinate Independent Medical Evaluations (IMEs), and serve as a key liaison between clients, attorneys, and claimants.
Requirements
- Strong multitasking & time management skills
- Professional phone presence
- Detail-oriented and organized
- Proficiency in Microsoft Word & Outlook
Responsibilities
- Schedule and coordinate IMEs
- Communicate with clients and claimants
- Manage medical records via WCB portal
- Coordinate translation & transportation services
- Resolve inquiries with accuracy and professionalism
Benefits
- Hybrid flexibility after training
- strong benefits package
- 401(k) with match
- tuition & student loan assistance
- paid parental leave
- no on-call responsibilities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
