Customer Service Representative

Conduent • Tempe, AZ

4d • $19 - $19 • Remote

About The Position

As a Customer Service Representative, you will assist with customer questions, inquiries, and issues related to accounts payable inquiries. You will take phone calls and answer chats/emails regarding accounts payable and bills. Successful candidates will be customer oriented with a commitment to quality and personal ethics with the ability to adapt to continuous policy and procedure changes.

Requirements

• Strong computer and phone skills.
• Ability to use web-based computer applications
• Excellent communication skills, both written and verbal
• Able to manage telephone and chat customer interactions and convey confidence while resolving the customer’s issues.
• Attention to detail
• Must be able to pass a background and drug test.
• Must be 18 years or older
• Must have a High School Diploma or GED
• Must pass an internet speed test (download equal to or greater than 25, upload equal to or greater than 5, Ping ms equal to or less than 175)
• Must have the ability to connect with an ethernet cable to a modem/router

Responsibilities

• Assist with customer questions, inquiries, and issues related to accounts payable inquiries.
• Take phone calls and answer chats/emails regarding accounts payable and bills.

Benefits

• health insurance coverage
• voluntary dental and vision programs
• life and disability insurance
• a retirement savings plan
• paid holidays
• paid time off (PTO) or vacation and/or sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees