Customer Service Rep(08785) - 2317 W University Dr

Domino's • Denton, TX

14d • Onsite

About The Position

We are seeking a friendly and empathetic Customer Service Representative to join our team in Denton, United States. As a key member of our customer support team at our 2317 W University Dr location, you will be responsible for providing exceptional service to our valued customers.

Requirements

• Excellent verbal and written communication skills
• Strong problem-solving abilities and attention to detail
• Proficiency in customer service software and basic computer skills
• Ability to multitask and prioritize in a fast-paced environment
• Patient and empathetic approach to customer interactions
• High school diploma or equivalent
• Previous customer service experience preferred
• Ability to work on-site at our Denton location (2317 W University Dr)

Responsibilities

• Respond to customer inquiries via phone, email, and in-person interactions
• Address and resolve customer complaints in a timely and professional manner
• Process orders, refunds, and exchanges accurately
• Maintain up-to-date knowledge of products, services, and company policies
• Collaborate with other departments to ensure customer satisfaction
• Document customer interactions and update customer records in our system
• Identify and escalate complex issues to appropriate team members when necessary
• Contribute to a positive team environment and support colleagues as needed

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees