Customer Service Representative

RBGlobal • Van Buren Charter Township, MI

2d

About The Position

Here at IAA, an RB Global, Inc. company, excellent customer service is at our
core. That's why our Customer Service Representatives play such a meaningful
role in the operation of our branches and service centers.

Customer Service Representatives embody our "team player" values, by providing
an outstanding customer experience both in person and through our various
communication channels to help IAA focus on business and branch growth.

IAA Holdings, LLC (IAA), a Ritchie Bros. Auctioneers company (NYSE: RBA) and
(TSX: RBA), is a trusted global marketplace for insights, services, and
transaction solutions for commercial assets and vehicles. Leveraging
leading-edge technology and focusing on innovation, IAA’s unique platform
facilitates the marketing and sale of total-loss, damaged and low-value
vehicles. IAA serves a global buyer base – located throughout over 170 countries
– and a full spectrum of sellers, including insurers, dealerships, fleet lease
and rental car companies, and charitable organizations. Buyers have access to
multiple digital bidding and buying channels, innovative vehicle merchandising,
and efficient evaluation services, enhancing the overall purchasing experience.
IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle
value, reducing administrative costs, shortening selling cycle time and
delivering the highest economic returns.

About the team - Yard Operations 

We conduct hundreds of live auctions each year around the world. It takes a
hardworking team of energetic people in a wide variety of full-time and
part-time roles to conduct a successful multi-million dollar auction – from
equipment inspectors, yard managers and operators to administrative staff and
customer service representatives. 

À propos de l’équipe – Opérations de cour

Nous organisons chaque année des centaines de ventes aux enchères en direct à
travers le monde. La réussite d'une vente aux enchères de plusieurs millions de
dollars repose sur une équipe dynamique et assidue, composée de personnes
occupant des postes à temps plein et à temps partiel très variés, notamment nos
inspecteurs d’équipements, nos gestionnaires et opérateurs de cour, notre
personnel administratif et nos représentants du service à la clientèle.

Benefits

• RB Global full-time employees are offered medical, dental, vision, and basic life insurances.
• Employees are able to enroll in our company’s 401k plan and RB Global will match 100% for the first 4% contributed.
• Employees will also receive 15 days of PTO each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees