Customer Service Representative
Waste Connections•Ogallala, NE
20d•$17 - $19
About The Position
Waste Connections of Nebraska - Ogallala is seeking a Customer Service Representative to join our team and provide top-notch support to our customers. The ideal candidate is a problem solver with excellent communication skills who thrives in a fast-paced environment.
Requirements
- Previous customer service experience preferred (but not required)
- Strong verbal and written communication skills
- Ability to multitask and work in a fast-paced setting
- Proficiency in Microsoft Office and customer service software
- Problem-solving and conflict-resolution skills
- High school diploma or equivalent (college degree a plus)
Nice To Haves
- college degree
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Provide accurate product and service information
- Resolve customer issues efficiently and professionally
- Maintain customer records and update account information
- Collaborate with other departments to address customer concerns
- Follow company policies and procedures to ensure customer satisfaction
Benefits
- Competitive salary & performance bonuses
- Health, dental, and vision insurance
- Paid time off & holidays
- Career growth opportunities
- Employee discounts & perks
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
