Customer Service Representative

Waste ConnectionsOgallala, NE
20d$17 - $19

About The Position

Waste Connections of Nebraska - Ogallala is seeking a Customer Service Representative to join our team and provide top-notch support to our customers. The ideal candidate is a problem solver with excellent communication skills who thrives in a fast-paced environment.

Requirements

  • Previous customer service experience preferred (but not required)
  • Strong verbal and written communication skills
  • Ability to multitask and work in a fast-paced setting
  • Proficiency in Microsoft Office and customer service software
  • Problem-solving and conflict-resolution skills
  • High school diploma or equivalent (college degree a plus)

Nice To Haves

  • college degree

Responsibilities

  • Respond to customer inquiries via phone, email, and chat
  • Provide accurate product and service information
  • Resolve customer issues efficiently and professionally
  • Maintain customer records and update account information
  • Collaborate with other departments to address customer concerns
  • Follow company policies and procedures to ensure customer satisfaction

Benefits

  • Competitive salary & performance bonuses
  • Health, dental, and vision insurance
  • Paid time off & holidays
  • Career growth opportunities
  • Employee discounts & perks
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