Customer Service Representative with Warehouse Responsibilities (Denver, CO)

Wilbur-Ellis•Denver, CO

40d•$19 - $25

About The Position

A Customer Service Representative with Warehouse responsibilities works in all aspects of customer service, including product selection, order processing, and inventory management. This role may also involve helping in the warehouse—from stocking and retrieving items to making deliveries, operating a forklift, pitching in with housekeeping, and supporting general branch needs.

Requirements

0-1 years of experience
High School Diploma or equivalent
Proficiency with Microsoft Office Suite
Willingness to learn JD Edwards (training will be provided)
The ability to accurately apply basic math concepts such as fractions, percentages, and ratios
Mobility to move freely across uneven terrain both indoors and outdoors safely
Ability to lift up to 50 lbs and perform physical tasks such as bending, stooping, and standing for extended periods

Nice To Haves

You have strong interpersonal and effective communication skills
You have good organizational skills with strong attention to detail
You’re able to respond professionally to inquiries or complaints
Commitment to teamwork and exemplary customer service in both office and warehouse settings
You read, write, and speak English fluently

Responsibilities

Assist with electronic order entry and processing utilizing JD Edwards Enterprise Resource Planning (ERP) software
Respond to customer inquiries in a timely, accurate, and appropriate manner
Submit and code bills and invoices to the AP department for payment
Work closely with the Sales and Operations teams to maintain adequate inventory levels to meet customer needs
Assist with monthly inventory cycle counts and annual inventory
Support the Sales Team with inaccurate customer pricing and quickly resolve any inquiries or concerns
Prepare reports under the manager’s supervision
Aid team members in administrative tasks
Organize and stage inventory in designated warehouse areas for efficient access and safety compliance
Receive, inspect, and verify incoming shipments against purchase orders; report discrepancies promptly
Assist with loading and unloading trucks and coordinating outbound shipments
Safely operate warehouse equipment (training provided) and adhere to all safety protocols
Maintain cleanliness and orderliness of warehouse spaces to meet safety standards