CSR Customer Service Representative at HVAC & Plumbing company

Propeller Building Services • Henderson, NV

1d • $13 - $18

About The Position

702 PlumbAIR is a small business in Henderson, NV. We are professional, innovative and fun company that offers HVAC and Plumbing Services. We are seeking a dynamic and outgoing individual to join our team as a Customer Service Representative. This Customer Service Representative will be responsible for assisting customers with their products and services. We are interested in hiring a highly organized, detail-oriented and efficient individual who is comfortable dealing with our customers as well as our technicians.

Requirements

• Strong communication and customer service skills
• Ability to multitask in a fast-paced environment
• Basic computer and data entry skills

Nice To Haves

• HVAC or plumbing office experience preferred (but not required)
• Bilingual (English/Spanish) a plus

Responsibilities

• Answer incoming calls and schedule service appointments
• Must be comfortable calling our customers to advertise services
• Provide excellent customer service and handle customer inquiries
• Dispatch technicians and coordinate daily schedules
• Enter and update customer information accurately
• Process service requests, invoices, and follow-ups
• Communicate effectively with technicians and management

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed