Customer Service Representative

Lumek VisualsDallas, TX

About The Position

The Customer Service Representative handles customer inquiries and ensures a positive and efficient customer experience.

Requirements

  • Strong verbal and written communication skills
  • Customer-focused mindset and problem-solving abilities
  • Basic computer and data entry skills
  • Ability to multitask in a fast-paced environment
  • Reliable and team-oriented

Nice To Haves

  • Previous customer service experience is a plus but not required

Responsibilities

  • Respond to customer inquiries via phone, email, or in person
  • Provide accurate information about products or services
  • Resolve customer concerns or escalate issues when necessary
  • Maintain detailed records of customer interactions
  • Support customer satisfaction and retention efforts
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