Customer Service Representative I

Kirby Risk • Fishers, IN

18h

About The Position

Customer Service Representative – Electrical Supply
Fishers, IN
Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment? Do you thrive on delivering exceptional service and being the trusted resource customers rely on?

If so, we want you on our team.
At Kirby Risk Electrical Supply, our Customer Service Representatives play a vital role in helping customers get the products and solutions they need—on time, every time. You’ll join a team that values accuracy, collaboration, and a commitment to excellence.
What You’ll Do as a Customer Service Representative
In this multi-faceted role, you’ll be the go-to contact for customer needs, providing top-tier support and ensuring every interaction reflects the Kirby Risk standard of service.
Every day is an opportunity to make a difference for our customers and grow within a company that invests in your future.
Looking for a role where service and teamwork matter? Apply today.

Requirements

• College coursework and/or 2+ years of relevant work experience
• Strong written, verbal, and interpersonal communication skills
• Detail-oriented with excellent organizational abilities
• Quick learner who’s eager to grow and apply new knowledge
• Ability to lift up to 50 lbs.
• Valid driver’s license required
• Comfort with multi-line phone systems and warehouse operations
• Experience with inventory management and loading/unloading shipments

Nice To Haves

• Experience in business-to-business sales or electrical distribution preferred
• Forklift experience a plus

Responsibilities

• Deliver outstanding customer service—exceeding expectations and honoring every commitment.
• Partner with outside sales to support customers and strengthen relationships.
• Coordinate with vendors to ensure products are delivered accurately and on schedule.
• Support corporate marketing efforts such as product launches and training events.
• Counter and Inside Sales
• Warehousing and Inventory Management
• Vendor and Customer Communications
• Order Entry and Product Support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed