Customer Service Representative

Surge Staffing • West Chicago, IL

7d • Onsite

About The Position

We are seeking a motivated Customer Service Representative / Office Administrator to support our team by processing customer orders, handling inquiries, and performing light administrative tasks. This role requires a self-starter who can work independently with minimal supervision and is eager to learn product details.

Requirements

• 1–3 years of order processing and customer service experience
• Strong organizational skills and attention to detail
• Ability to work independently with minimal supervision
• Excellent communication skills, both verbal and written

Responsibilities

• Process customer orders accurately and efficiently
• Respond to customer inquiries via phone and email
• Answer incoming calls professionally
• Work within an ERP system to manage orders and customer information
• Perform light administrative tasks as needed
• Learn wiring product details to support customer service

Benefits

• Competitive pay with opportunity for raise upon permanent hire
• Temp-to-hire opportunity available
• Professional development and training

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed