Customer Service Representative

Total Dynamics Cleaning ServiceHouston, TX
$17 - $22Onsite

About The Position

Total Dynamics in Cypress, TX is looking to hire a full-time entry-level Customer Service Representative to help process work orders, follow up with clients, set up schedules, and assist with day-to-day operations. Would you enjoy answering phones and providing great customer service in a fast-paced office environment? If so, read on! We offer a competitive wage of $17-$22/hour based on experience. And, we pay weekly ! You would also enjoy quarterly recognition program and paid vacation . If you have been looking for an entry-level position with great opportunities for advancement , apply today! ABOUT TOTAL DYNAMICS Total Dynamics offers residential and commercial cleaning services. We work hard to keep our clients' homes and businesses spotless. Additionally, we provide deep cleaning services for those that have their day-to-day cleaning under control but need extra help on those places they might have missed. We pride ourselves on our attention to detail and excellent customer service. Here at Total Dynamics, we know that our dedicated employees are essential to our success. We strive to hire people that share our values of integrity, customer commitment, and having fun . We support our team members and recognize their contributions. We also offer competitive compensation and a work environment that people want to be a part of ! A DAY IN THE LIFE OF A CUSTOMER SERVICE REPRESENTATIVE As a Customer Service Representative, you arrive each day determined to provide superb service to our clients. Over the phone, you answer their questions as well as schedule and confirm cleaning appointments. Your positive, friendly disposition comes through in all your interactions and is one of the reasons our clients enjoy doing business with us. If challenging situations arise, you handle them cheerfully and in a professional manner. Your excellent communication skills and attention to detail ensure that their needs are met. You are never bored as there are always a variety of office tasks that you can help with. You see what needs to be done and jump right in. Using your organizational skills, you update and maintain our mailing lists, contact lists, and client information. You love that you get to interact with people every day and enjoy keeping busy in our fast-paced environment.

Requirements

  • Basic computer skills
  • Communication skills
  • Own computer to work off of

Nice To Haves

  • Bilingual (English/Spanish) skills

Responsibilities

  • process work orders
  • follow up with clients
  • set up schedules
  • assist with day-to-day operations
  • answer questions
  • schedule and confirm cleaning appointments
  • update and maintain our mailing lists, contact lists, and client information

Benefits

  • competitive wage of $17-$22/hour based on experience
  • paid weekly
  • quarterly recognition program
  • paid vacation
  • great opportunities for advancement
  • competitive compensation
  • a work environment that people want to be a part of
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