Customer Service Representative - State Farm Agent Team Member
About The Position
As a Customer Service Representative with Lisa Green Campbell State Farm Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
Requirements
- Strong communication and problem-solving skills.
- Detail-oriented and able to multitask.
- Previous customer service experience preferred.
- Ability to handle high-stress situations.
Responsibilities
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Assist with customer retention strategies.
- Maintain accurate records of customer interactions.
Benefits
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
