Customer Service Rep(02711) - 1036 S. York Rd

Domino's Franchise • Elmhurst, IL

20h • Onsite

About The Position

This position is for a Customer Service Representative responsible for direct interaction with customers via telephone, electronically, or face-to-face. Key duties include handling inquiries and complaints, possessing thorough menu knowledge, preparing food products, and maintaining the cleanliness of the store front. The role requires strong communication skills, including a clear and upbeat speaking voice, and the ability to process orders using a touch screen computer system. Essential functions also include basic arithmetic skills for making change and accurate data entry. Orientation and on-the-job training will be provided. Ideal candidates are described as clean-cut, personable, outgoing, energetic, dependable, reliable, punctual, prompt, responsible, quick learners, and self-motivated.

Requirements

• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person on our touch screen computer system.
• Must have a clear and upbeat speaking voice when communicating with customers.
• Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
• Must be able to make correct monetary change.
• Verbal, writing, and telephone skills to take and process orders.
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
• Ability to enter orders using a computer keyboard or touch screen.
• Clean Cut & Personable
• Outgoing & Energetic
• Dependable, Reliable & Punctual
• Prompt & Responsible
• Quick Learner & Self Motivated

Responsibilities

• Deal directly with customers either by telephone, electronically or face to face.
• Have a memorized knowledge of our menu.
• Handle and resolve customer inquiries and complaints.
• Smile both over the phone and when face to face with all customers.
• Prepare all of food products.
• Clean, sweep and help keep the front of the store clean.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees