Customer Service Representative

Tri-State Water, Power & Air•Cape Girardeau, MO

47d

About The Position

Tri-State Water, Power & Air is on a mission to better the lives of our clients and our employees. We present meaningful opportunities for residents to learn how we can enhance their quality of life within their homes. We pride ourselves on providing an environment where employees feel involved, fulfilled and are encouraged to crush their goals and grow their career within our company. To join this team, you must have a passion for customer service . You will be working with our clients to provide education on the benefits of our services. We have a tremendous culture with a high level of success and uncapped earning potential . We need the right Agents to be a trusted advisor to those who are considering our services. While you will be rewarded based on your individual performance, we are looking for team players with confidence and a strong desire to work with others to ultimately achieve our goals. What makes us special: Training is paid and will be led by one of the Top Customer Service Reps in the world who will provide all the basics you need to become an expert on our services. As you develop out of training, additional coaching and monitoring will be provided to ensure you succeed at a high level to reach your weekly and monthly goals. You’ll have the confidence of working with a company with a 30+ year history of being at the top of our field. We continue to grow and expand our territory. We work directly with the nation’s largest Home Improvement companies and providers to provide leads from customers interested in our products and services. We promote from within. Much of our leadership has been promoted from entry level positions. Show us what you’re made of and we’ll continue to provide opportunities for advancement. Base pay + uncapped commission earning potential We like to have fun and suspect you do too. Daily/Weekly/Monthly Contests and games are nearly constant and include cash awards, prizes etc…

Requirements

Experience in Customer Service, Sales or Inside Sales is a plus.
Self-Motivated with a strong desire to meet and exceed goals
Exceptional communication and listening skills
Confident and trustworthy individuals with a desire to join a growing team
Coachable and committed to the process of honing your craft

Responsibilities

Provide top notch support to customers inquiring about our products
Explain the benefits of our services
Schedule appointments
Retain knowledge of a variety of different campaigns to help customers determine their needs
Call will be both inbound and outbound. No cold calling. All leads are warm or hot leads.
Meeting and exceeding weekly and monthly goals