Customer Service Rep(02995) - 139 Illini Blvd

Domino's•Sherman, IL

3d•Onsite

About The Position

Domino's Pizza is seeking an enthusiastic and customer-focused Customer Service Representative to join our team at our 139 Illini Blvd location in Sherman, United States. As a key member of our front-line staff, you'll play a crucial role in ensuring our customers have an exceptional experience with every interaction.

Requirements

Excellent communication and interpersonal skills
Strong customer service orientation with a friendly and empathetic demeanor
Ability to work efficiently in a fast-paced, high-energy environment
Proven multitasking abilities and attention to detail
Basic computer skills for operating point-of-sale systems
Team player with a positive attitude and willingness to learn
Problem-solving skills to address customer concerns effectively
Flexibility to work various shifts, including evenings, weekends, and holidays
Must be at least AGE} years of age

Nice To Haves

Previous customer service experience preferred, but not required
High school diploma or equivalent (preferred)

Responsibilities

Greet customers warmly and take food orders accurately, both in-person and over the phone
Process payments and handle cash transactions efficiently
Respond to customer inquiries, concerns, and special requests in a friendly and professional manner
Collaborate with kitchen staff to ensure order accuracy and timely delivery
Maintain a clean and organized work area, adhering to food safety and hygiene standards
Assist in preparing food items as needed during busy periods
Handle multiple tasks simultaneously during peak hours
Contribute to a positive team environment and support coworkers
Participate in promotional activities and upselling initiatives
Adapt to changing customer needs and company policies with flexibility