Customer Service Representative - Auburn

Taylor Metal Products•Auburn, WA

6d•$20 - $24

About The Position

Taylor Metal Products is a leading manufacturer of high end steel roofing and siding products. We have been in business for over 20 years and continue to grow each year. We always hold true to our motto, Quality Products, Exceptional Service. We are seeking a Customer Service Representative to join our team. Customer Service Representatives are responsible for providing exemplary customer service experience for customers CSR’s are also responsible for ensuring that customers receive products that meet their quality and application expectations.

Requirements

High school degree or equivalent preferred
1 yr.+ Sales Support exp. required
Intermediate computer skills

Nice To Haves

Construction Industry related exp. preferred

Responsibilities

Contact regular and prospective customers to demonstrate products, explain product features, and solicit orders.
Recommend products to customers, based on customers' needs and interests.
Answer customers' questions about products, prices, availability, product uses, and credit terms.
Estimate or quote prices, credit or contract terms, warranties, and delivery dates.
Consult with clients after sales or contract signings to resolve problems and to provide ongoing support.
Prepare drawings, estimates, and bids that meet specific customer needs.
Resolve or clarify any errors and/or discrepancies with appropriate departments
Demonstrate extensive product knowledge
Support assigned Outside Sales Representatives
Follow established administrative and clerical procedures
Perform related duties as assigned by supervisor
Maintain compliance with all company policies and procedures