Customer Service Rep(01574) 2711 High Ridge Blvd.

Domino's Franchise • High Ridge, MO

5d

About The Position

Join our dynamic team as a Customer Service Representative in High Ridge, United States! We're looking for a friendly and detail-oriented individual to provide exceptional service to our valued customers. In this role, you'll be the face of our company, handling customer inquiries, processing orders, and ensuring customer satisfaction.

Requirements

• Excellent communication skills, both verbal and written
• Strong customer service orientation with a friendly and professional demeanor
• Basic math skills for handling cash transactions
• Ability to follow directions and adhere to company protocols
• Computer literacy and familiarity with order processing systems
• Multitasking ability in a fast-paced environment
• Stress management skills and ability to remain calm under pressure
• Physical ability to stand for extended periods and lift up to 25 lbs
• Flexibility to work weekends and holidays as required
• High school diploma or equivalent preferred

Nice To Haves

• Previous customer service experience is a plus, but not required – we provide training!

Responsibilities

• Answer incoming customer calls and respond to inquiries in a professional and friendly manner
• Process customer orders accurately and efficiently using our computer system
• Handle cash transactions and maintain a balanced cash drawer
• Resolve customer complaints and concerns with empathy and a solution-oriented approach
• Collaborate with team members to ensure smooth operations and excellent customer experiences
• Maintain a clean and organized work environment
• Assist with additional tasks as needed to support overall business operations
• Adhere to company policies and procedures at all times

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees