Customer Service Representative

Burlington Kia•Burlington, NC

66d

About The Position

At Burlington Kia, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Burlington Kia is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. Description We are seeking a motivated Customer Service Representative .

Requirements

Enthusiastic with high energy throughout the sales workday
Outgoing and friendly, especially while handling objections
Quality customer service skills and sales track record
Strong interpersonal and communications, in-person and over the phone
Persuasive and able to overcome customer objections during the sales process
Proficient in basic business math including percentages
Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs
Persistent, competitive and good work ethic
Focuses on the customer's needs to enhance dealership and personal sales

Responsibilities

Greet and guide customer as they appear on the lot to proceed into the sales process
Assist the customers to find a vehicle that meets their needs by using the current inventory information
Enhance the sales process by demonstrating the vehicles features on the lot
Assist customers in the completion of their sales applications
Assist management to increase sales by inspecting the lot's vehicles daily, reporting any problems to management
Assist management in ensuring the lot is merchandised correctly to maximize sales