Customer Service Representative | Weekends Off | Hutto

Christian Brothers Automotive • Hutto, TX

14h

About The Position

As an Customer Service Representative with Christian Brothers Automotive, you are the person that our guests look to when they need help with their vehicle. You are the person that our guests see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our guests.

Requirements

• Proven successful customer service experience is required; driven to serve others
• Must have strong interpersonal skills to effectively communicate with our staff, vendors, and guests
• Valid state driver's license
• Meet required insurance driving record parameters
• Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it) !
• Ability to seek and accept coaching and direction
• Ability to multitask and meet deadlines
• Proficient with Microsoft Office Suite or related software
• Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.

Nice To Haves

• Bi-Lingual SPanish Preferred
• Previous automotive experience, not required but preferred

Responsibilities

• Check guests in and out
• Answer phone calls and schedule appointments
• Providing safe shuttle service for our valued guests in our branded vehicle
• Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers
• Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
• Keep the facility clean and organized
• Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
• Direct, coordinate, and participate in performing guest service activities as dictated by workload
• Serve as a community ambassador for the store through creating authentic relationships and partnerships
• Follow all safety policies and procedures
• Other duties as assigned

Benefits

• Closed Every Weekend To Spend Time With Family & Friends
• Paid Vacation & Paid Holidays
• Local Owner - Onsite Daily Chaplain Care Support Available
• Employee Appreciation Events
• Employee Point Store Access - Redeem Your Training Points For Awesome Swag & Rewards
• Continuous Training Available Through The CBA Flywheel Learning System

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees