Customer Service Representative - Part-time PRN

Chestnut Health Systems • Belleville, IL

64d • $16 - $17 • Onsite

About The Position

Have strong customer service and business office skills? Want to work for an agency that's all about helping others? Chestnut Health Systems needs you for this part-time PRN position! This position will be based at our Belleville, IL office.

Requirements

• High school diploma or equivalent.
• Strong customer service background.
• Excellent telephone skills.
• Knowledge of standard office procedures and use of office equipment.
• Good interpersonal and organizational skills, attention to detail, and discretion in handling confidential information.
• Ability to manage multiple tasks.
• Basic keyboarding skills.
• Experience using MS products.
• Ability to commute among locations to perform assigned duties.
• Valid driver's license, private auto insurance.
• Must be insurable.

Responsibilities

• Greet clients and visitors in a way that is courteous and respectful and that creates a safe and welcoming environment.
• Gather demographic, financial, and insurance information in person or by telephone.
• Discuss payment plans, waivers, and fee agreements with patients.
• Ensure that patients' electronic medical records include complete documentation and information.
• Verify current payer eligibility.
• Schedule appointments.
• Operate standard office equipment.
• Promote the recovery model of treatment including trauma-informed care, hope, respect, empowerment, health/wellness, and spirituality/connectedness.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees