Customer Service Representative

QCHI/ LendNation Open Career • Independence, MO

1d • Onsite

About The Position

LendNation is seeking an energetic, positive Full Time Customer Service Representative for its Store 0516 located at 12008 E 40 Hwy, Independence, MO 64055. This is a full-time entry-level position that offers significant potential for the right candidate. The company is looking for a team player with a mature work ethic, integrity, an achieving personality, and exceptional customer service skills. QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions, serving the immediate needs of mainstream consumers and small businesses. With over 30 years of experience, QCHI has become a trusted leader in the Alternative Financial Services marketplace, primarily offering credit options to consumers underserved by traditional banking institutions. The company operates approximately 230 branches in the United States and online under the brands LendNation and 310-Loan in Canada, providing short-term loans, check cashing, and bill pay services. QCHI emphasizes convenience and speed in its product and service offerings. The specialty finance consumer loan industry is evolving, with customers seeking greater convenience through online transactions and a broader range of loan products. QCHI's headquarters is in Lenexa, Kansas, and it employs approximately 700 people across the United States. QCHI / LendNation is an Equal Opportunity Employer.

Requirements

• Excellent customer service skills
• Cash Handling experience
• Safe, secure, reliable transportation
• Valid driver's license
• Maintain auto insurance
• Ability to work with minimal supervision
• Reliable attendance is an essential requirement of the position
• Must be at least 18 years of age
• Must have proof of eligibility to legally work in the United States
• Mature work ethic
• Integrity
• Achieving personality

Nice To Haves

• Ability to operate computers and standard office equipment

Responsibilities

• Complete cash transactions for our customers
• Initiate customer loans
• Contact customers about past due payments
• Work rotating shifts and some Saturdays

Benefits

• Monthly bonus program
• Steady hours
• Paid Time Off
• Paid Holidays
• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Referral program
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed