About The Position
As a Customer Service Officer, working full-time, you will play an important part in our relentless pursuit of customer service. Engaging with customers through phone, email, and online, you will effectively manage and resolve their enquiries in a values-led manner. Working across a variety of enquiries, you will: This is a Dandenong based role that is easily accessible with public transport.
Requirements
- No direct experience needed, we’ll train you on our systems.
- Intermediate to Advanced computer literacy with experience in the Microsoft Office suite, particularly in Excel
- Excellent time management, with the ability to prioritise and deliver in a fast-paced environment
- High level of attention to detail and a passion for streamlining and enhancing efficiencies
- These roles are only open to candidates currently residing in Australia with full working rights.
- You will be required to meet Visy’s employment criteria, which will include a criminal history check.
Responsibilities
- Process quotes, orders and invoices accurately and on time
- Communicate delivery updates and manage delays effectively
- Collaborate internally to meet customer needs and expectations
- Organise and manage daily administrative paperwork
- Monitor non-conformance activities and credit levels
Benefits
- Stability & Security: Long-term career opportunities with an industry leader.
- Development Opportunities: Support, upskilling, and career progression pathways.
- Innovative Environment: Be part of a cutting-edge, high-tech facility.
- Convenience: Easy access via public transport
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
