Customer Service Representative - Temporary
About The Position
Monaghan Medical Corporation (MMC) is a leader in the development and manufacturing of innovative, high quality medical devices that support the respiratory health of people afflicted with acute and chronic pulmonary conditions. As a “Patient-First” company, Monaghan’s mission is to provide patients and caregivers with the most advanced, therapeutic, and cost-effective product solutions available. Our strength lies not only in our precision and intentional product development, but also in the individualized customer support we give to each user seeking further insight. For years Monaghan Medical has been a well-known reputable partner with acute care facilities in the US and a proud repeat winner of the AARC’s Zenith Award: recognizing our commitment to quality products and services as well as truth in advertising. Recently Monaghan Medical has taken a big step to expanding our reach into the non-acute and retail sectors in which we will continue to provide cost-efficient, outcome-based solutions for our customers. As a leader in the respiratory care industry, we are looking for a Temporary Customer Service Representative to join our growing team and embody our core values of Respect, Integrity, Patient First, Trust, Innovation and Duty. The Customer Service Representative (CSR) Temp will provide exceptional support to our internal and external customers through effective communication and sales order processing. They will also perform clerical functions to support the Customer Service and Sales Support department. The CSR Temp will be required to spend time doing phone and computer work in a cubicle
Requirements
- High Schoool Diploma required/AS Degree in Business related field preferred
- Minimum of one year of experience in Customer Service or administrative
- Previous experienced in a detail-oriented position
- Proven team player with the ability to work independently with minimum supervision
- Strong oral and written communication skills, professional telephone demeanour; attentive listener
- Strong problem solving skills; Ability to prioritize and multitask
- Proficiency working with computers
- Ability to lift up to 15 lbs
Nice To Haves
- Healthcare or Consumer Goods industry preferred
Responsibilities
- provide exceptional support to our internal and external customers through effective communication and sales order processing
- perform clerical functions to support the Customer Service and Sales Support department
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
11-50 employees
