Customer Service Representative

Columbia Home ServicesDallas, TX
$15 - $20Onsite

About The Position

We’re looking for a dependable and customer-focused Customer Service Representative (CSR) to join our team. This is an in-office position where you will assist customers, resolve issues, and provide support across various communication channels.

Requirements

  • Previous customer service experience preferred, but not required
  • Strong communication and problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Comfortable working rotating weekend shifts
  • Reliable, punctual, and team oriented
  • Must be able to work onsite each day

Responsibilities

  • Answer incoming calls, emails, and messages from customers
  • Provide accurate information and assist with customer inquiries
  • Resolve issues promptly and professionally
  • Document interactions and update customer records
  • Collaborate with team members and other departments as needed
  • Follow company policies, procedures, and performance standards
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