Customer Service Representative- Pick Your Shift
About The Position
We’re hiring immediately! No experience necessary! Join Avis Budget Group’s team and Pick Your Shift! We’re searching for passionate, energetic, and motivated individuals ready to take control of their schedule. With Pick Your Shift, you decide when you want to work. Available shifts are posted weekly, and you can easily select the ones that fit your lifestyle right from our app. This flexibility gives you the freedom to balance work and personal life, so you’re always in control. We’re committed to helping you reach your full potential by providing support, encouragement, and recognition in a friendly, empowering customer-centric environment — so you can maximize your earnings while enjoying the flexibility you deserve. What You’ll Do: In this outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service. As a Pick Your Shift employee , you’ll begin with a scheduled, paid onboarding session where you’ll meet the team and get introduced to Avis Budget Group. During your onboarding, you will complete role-specific online learning and in-person skill assessments, giving you the tools to be successful in your role. Once you’ve completed onboarding and training, you’ll be ready to start selecting the shifts that work best for you.
Requirements
- Valid Driver’s License
- Basic computer skills (typing, data entry)
- Effective verbal communication skills
- Willingness to work outdoors
- Flexibility to work all shifts
- Must be able to type, sit, stand, walk or move throughout the rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
- Must be 18 years of age and legally authorized to work in the United States
- This position requires regular, on-site presence and cannot be performed remotely
Nice To Haves
- 6 months of retail customer service experience in a fast-paced environment is a bonus!
Responsibilities
- Assist customers in different parts of the rental or return process on our airport lots.
- Checking cars
- Entering information in a handheld device
- Processing rentals of our loyalty customers
- Assisting customers at our exit gates or checking-in our cars at return
- Provide excellent customer service
Benefits
- Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
- On the job training
- Flexible Scheduling: Set your own schedule that fits your needs while also fulfilling the needs of our business. Choose from a variety of available shifts
- Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
- Above perks may vary based on full-time/part-time status and location
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
