Customer Service Representative

FASTSIGNS #13001•Dallas, TX

25d

About The Position

This is a full time position with a regular schedule and weekends off! Hours are Monday through Friday 8 AM to 5 PM. Includes commissions, paid training, paid time off, paid holidays, and performance bonuses. Benefits/Perks: Earn Commissions on Closed Sales Regular Full-Time Schedule with Weekends Off Paid Vacation and Holidays Performance Bonuses 401K Casual and Creative Work Environment A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Respond to customer inquiries; determine customer sign needs, provide sign recommendations and quotes Process customer orders; accurately complete work orders; obtain customers’ approval and payment for orders Work with customers in numerous ways such as email, telephone, and in-person Build long-lasting relationships by turning prospects into long term clients Ideal Qualifications for FASTSIGNS Customer Service Representative: Previous retail or counter sales experience preferred High school diploma or equivalent Basic computer skills including experience with a point-of-sale system, data entry, communicating through email Outgoing, responsive, eager to learn Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Consistent and Reliable Attendance Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today!

Requirements

High school diploma or equivalent
Basic computer skills including experience with a point-of-sale system, data entry, communicating through email
Outgoing, responsive, eager to learn
Great listening and organization skills
Ability to sit for long periods (4 hours or more)
Ability to view a computer screen for long periods (4 hours or more)
Consistent and Reliable Attendance

Nice To Haves

Previous retail or counter sales experience preferred

Responsibilities

Be the initial contact with current as well as prospective customers in our FASTSIGNS Center
Respond to customer inquiries; determine customer sign needs, provide sign recommendations and quotes
Process customer orders; accurately complete work orders; obtain customers’ approval and payment for orders
Work with customers in numerous ways such as email, telephone, and in-person
Build long-lasting relationships by turning prospects into long term clients