Customer Service Representative

Lytegen • Santa Rosa, CA

2d

About The Position

We are hiring high-performance Energy Consultants to consult homeowners on solar and energy storage solutions. This is a customer-facing sales role focused on educating homeowners, presenting tailored solutions, and closing deals with professionalism and urgency. This is not a retail sales job. This is a consultative, numbers-driven role for individuals who can build trust quickly, control the conversation, and close. You will meet with qualified homeowners and guide them through a solar and energy solution that fits their home and financial goals.

Requirements

• Strong communication skills and confidence on camera and in person
• Experience in sales, consulting, or customer-facing roles
• Ability to handle objections without getting defensive
• High self-accountability and strong follow-through
• Comfort working in a performance-driven environment
• Ability to learn technical concepts and explain them simply

Nice To Haves

• Solar experience is a plus, but not required. We train the right people.

Responsibilities

• Conducting in-home or virtual consultations with pre-qualified homeowners
• Analyzing utility bills, home energy usage, and roof layouts
• Presenting customized solar and battery solutions clearly and confidently
• Explaining financing options and long-term savings
• Handling objections and closing contracts
• Accurately documenting customer information and agreements
• Coordinating with internal teams to ensure a smooth handoff post-sale

Benefits

• Competitive commission structure
• Performance-based incentives
• Fast advancement opportunities for top performers
• Your income is directly tied to your execution.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed