Customer Service Rep(02825) - 1810 Court St.

Domino'sPekin, IL
4dOnsite

About The Position

Domino's Pizza in Pekin, United States, is seeking a friendly and efficient Customer Service Representative to join our team at our 1810 Court St. location. As a Customer Service Rep, you'll play a crucial role in ensuring our customers have a great experience while enjoying our delicious pizzas.

Requirements

  • Strong communication skills with the ability to interact professionally with customers and team members
  • Flexibility to work various shifts, including weekends and holidays
  • Ability to follow directions and adhere to company policies and procedures
  • Basic math skills for accurate cash handling and order processing
  • Physical stamina to stand, walk, and perform repetitive tasks for extended periods
  • Ability to multitask effectively in a fast-paced environment
  • Positive attitude and friendly demeanor, with an easy smile and customer-focused approach
  • Team player mentality with a willingness to assist colleagues as needed
  • Ability to lift and carry items weighing up to 25 lbs.

Nice To Haves

  • Food handling experience is a plus, but not required – we provide on-the-job training

Responsibilities

  • Answer phone calls and take customer orders accurately and efficiently
  • Prepare and make pizzas according to company standards and customer specifications
  • Process cash and card transactions, ensuring accuracy in all financial dealings
  • Provide exceptional customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment, adhering to food safety and hygiene standards
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various cleaning tasks throughout the shift
  • Handle and lift items weighing up to 25 lbs. as needed
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