Customer Service Representative
About The Position
COME GROW WITH US!! MUST live in states KY, IN, SC, WV, AL, VA, MD, OH, TN or FL to qualify! Weed Man is the fastest growing lawn care company. As we continue our successful growth, now is the perfect time for you to join our amazing team. Together, with the greatest products, service, and employees in the world, Weed Man Louisville will continue to be Louisville's choice when it comes to selecting a lawn care professional. Come to work with your passionate, enthusiastic attitude, and you will experience the thrill of being a part of a winning team as well as being rewarded with many opportunities for personal growth! Excellent phone & organizational skills are a must. Computer skills, the ability to perform multiple tasks, & keen attention to details required for our fast-paced office. As our Customer Service Representative professional, you will be responsible to work closely with our Sales, Technical, and Administrative managers to coordinate and process numerous duties, as well as answering a large volume of incoming phone calls and addressing the needs of those callers. You will interact with customers by phone, text and email to answer questions, resolve concerns, collect accounts receivable, verify customer information, and make phone sales. Please apply if you are a highly motivated and passionate individual looking for a great opportunity who meets the following job requirements:
Requirements
- Excellent oral & written communication skills
- Advanced problem-solving skills
- Proven time management
- Ability to perform multiple tasks simultaneously, accurately, & in correct priority
- Previous customer service experience
- High Speed Internet
- Webcam
- Noise Canceling Headphones
- Desktop/Laptop (No Chromebooks)
- Distraction Free Workspace
Nice To Haves
- 2 Monitors highly preferred but not required
Responsibilities
- Coordinate and process numerous duties
- Answering a large volume of incoming phone calls and addressing the needs of those callers
- Interact with customers by phone, text and email to answer questions
- Resolve concerns
- Collect accounts receivable
- Verify customer information
- Make phone sales
Benefits
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- Holiday pay
- Work from home
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
