Customer Service Representative

AmeriServ Financial BankJohnstown, PA

About The Position

DUTIES: Process paperwork related to departmental activities and establish and maintain files and records, including those of a confidential nature. Operate a computerized word processing system to produce, letters, reports, forms, and other printed documents. Perform various clerical duties, such as typing, filing and recording. Answer telephone responding to general inquires; direct customers to the appropriate area. Prepare and execute documents such as, notes, disclosures, rescissions and checklists. Issue the proceeds checks. Perform a variety of duties related to the processing and administration of existing loans in the following areas; consumer lending, commercial lending, and mortgage lending. Perform all other related duties as assigned.

Responsibilities

  • Process paperwork related to departmental activities
  • Establish and maintain files and records, including those of a confidential nature
  • Operate a computerized word processing system to produce letters, reports, forms, and other printed documents
  • Perform various clerical duties, such as typing, filing and recording
  • Answer telephone responding to general inquires
  • Direct customers to the appropriate area
  • Prepare and execute documents such as, notes, disclosures, rescissions and checklists
  • Issue the proceeds checks
  • Perform a variety of duties related to the processing and administration of existing loans in the following areas; consumer lending, commercial lending, and mortgage lending
  • Perform all other related duties as assigned
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