Customer Service Representative

AmeriVet•Troy, MI

19d•$17

About The Position

Now Hiring: Client Service Representative (CSR) Troy and Heights Animal Hospital, Troy, MI Do you love animals, people, and being part of a truly supportive team? Troy and Heights Animal Hospital in Troy, MI is looking for Client Service Representative (CSR) to join our close-knit, compassionate, and fun-loving crew! We're not your average veterinary clinic! You'll work alongside and experienced team of amazing doctors and skilled staff who genuinely care about each other and our patients. Why You'll Love Working With Us: A tight-knit, supportive team that feels more like family than coworkers Doctors who value teamwork, communication, and kindness A positive, respectful workplace culture Opportunities to learn and grown in Veterinary Medicine Competitive pay and benefits (based on experience) What You'll Do: Greet clients and patients with warmth and professionalism Schedule appointments and manage phone calls Assist with check-in/check-out and payment processing Support the technical team by keeping things running smoothly Help create a calm, welcoming experience for pets and their people. What We're Looking For: A friendly, reliable, and compassionate team player Strong communication and multitasking skills Customer service experience (Veterinary or medical background preferred) A genuine love for animals Someone excited about all the fun changes coming to us including cloud-based PIMS, clinic renovations and more! What We're Offering: Pay starting at $17.00/ hr. to commensurate with experience PTO that grows as you do! Paid Sick Leave Employee Pet Care Discounts Uniform Allowance 4O1K with matching Medical, Dental and Vision Insurance Life insurance Short- and Long-Term Disability Continuing Education Opportunities. And More!! If you're looking for more than just a job- and want to be part of a workplace where you're appreciated, supported, and challenged in the best ways - we'd love to meet you! Apply today and join a team that make a difference every single day. At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here’s what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve. At AmeriVet we believe thriving teams build thriving communities. You will have the tools, resources and opportunities to grow your career – no matter where you start.

Requirements

A friendly, reliable, and compassionate team player
Strong communication and multitasking skills
Customer service experience (Veterinary or medical background preferred)
A genuine love for animals
Someone excited about all the fun changes coming to us including cloud-based PIMS, clinic renovations and more!