Customer Service Representative - Part Time
About The Position
Carolina Veterinary Specialists is seeking a Part-Time Client Service Representative (CSR) to join our Emergency Team in Matthews, NC! As the first point of contact for our clients, our CSRs play a vital role in creating a compassionate and professional experience for both pet owners and their beloved animals. You'll work closely with our medical staff to ensure seamless communication, comfort, and support-especially during stressful or emergency situations. This position involves a variety of administrative and client-facing responsibilities, helping keep our hospital running smoothly while maintaining the highest level of service and care. Note: Emergency CSR shifts primarily include evenings, weekends, and holidays.
Requirements
- A positive, can-do attitude and a passion for providing an exceptional client experience
- Strong emotional intelligence and professionalism under pressure
- Excellent written and verbal communication skills
- A genuine love for pets and their families
- The ability to sit, stand, bend, and kneel as needed, and lift up to 25 lbs unassisted
- At least 1 year of experience in customer service, reception, or administrative work
Benefits
- Competitive pay and growth opportunities
- Uniform stipends and generous pet care discounts
- An inclusive, collaborative, and supportive work environment
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Industry
Personal and Laundry Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
