Customer Service Representative

G.Z.Q.S.O.•Sterling Heights, MI

19d•$18•Onsite

About The Position

We are currently seeking a dependable and professional Customer Service Representative for our Sterling Heights office. This position is ideal for someone who is organized, people-focused, and comfortable working in a fast-paced staffing and office environment. The person in this role will support the hiring process from start to finish, including applicant communication, pre-screening, onboarding, and helping candidates move through each step of the process.

Requirements

Previous recruiting, staffing, office, or customer service experience is preferred
Strong communication and people skills
Comfortable interviewing and speaking with candidates in person and over the phone
Must be organized and able to manage multiple tasks at once
Ability to work in a fast-paced office environment
Basic computer skills required
Professional attitude and strong follow-up skills
Dependable attendance is required

Nice To Haves

Experience with onboarding, orientations, or applicant screening
Experience scheduling or coordinating background checks and drug tests
Ability to build rapport with candidates and provide a positive hiring experience

Responsibilities

Interview and pre-screen candidates for open positions
Assist with onboarding new hires
Conduct orientations and review workplace expectations with employees
Coordinate and schedule background checks and drug tests
Communicate with applicants regarding job opportunities, next steps, and start details
Maintain accurate candidate and employee records
Provide customer service support to applicants, employees, and clients
Follow up with candidates throughout the hiring process
Help ensure all required paperwork and pre-employment steps are completed
Support office operations and recruiting efforts as needed