About The Position

Join our team as a Customer Service Representative at our O'Fallon, United States location! We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service to our valued customers.

Requirements

  • Excellent customer service skills with a friendly and empathetic demeanor
  • Strong communication abilities, both verbal and written
  • Capability to follow directions and adhere to company policies
  • Basic math skills for handling cash transactions
  • Ability to multitask efficiently in a fast-paced setting
  • Physical ability to lift up to 25 lbs.
  • Flexibility to work weekends and holidays
  • Team-oriented mindset with a positive attitude
  • Attention to detail and strong organizational skills

Nice To Haves

  • Previous customer service experience preferred

Responsibilities

  • Answer incoming phone calls and take customer orders accurately
  • Prepare and make pizzas according to company standards
  • Process cash and credit card transactions
  • Provide outstanding customer service, addressing inquiries and resolving issues
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Assist with various cleaning tasks as needed
  • Handle multiple tasks simultaneously in a fast-paced environment
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