Customer Service Representative
About The Position
The Customer Service Representative provides exceptional customer service that establishes a warm, secure and friendly atmosphere in the community. What do we do? We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years. All offers of employment are subject to satisfying our pre-employment process, which includes successfully passing a drug screen, a job specific-related physical, a TB test, and a background check. If selected for employment, the company will cover the cost of these pre-hire requirements Kisco Senior Living is an Equal Opportunity Employer
Requirements
- Bring a smile to work every day
- Be a great team player
- High school graduate
- Ability to work a flexible schedule, including evenings, nights, weekends, and holidays as needed
Nice To Haves
- One to three years of senior living, customer service, or related experience preferred
- Experience with a high-volume phone call work environment preferred
Responsibilities
- Monitor residents, guests and or visitors coming in and out of the community
- Take the lead in the day-to-day adiministration of the move-in and welcome process
- Provide additional support to the Hospitality Services Director to ensure a smooth operation at the front desk
- Assist residents with requests as needed
- Maintain a neat and clean front desk and entrance area
- Respond to emergencies and supply emergency personnel
- Audit records and files
Benefits
- Competitive pay
- A free meal per shift
- Paid Time Off
- Rewards and Bonus Opportunities
- Continuous Training and Growth Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
