Customer Service Representative- Care Oregon Call Center
About The Position
Transdev in Clackamas OR is hiring a Customer Service Representative to act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: Competitive compensation package of minimum $21.85/HR- maximum $21.85/HR Paid Training provided Work from home after a week and a half in the office Resume is required Benefits include: Vacation: minimum of two (2) weeks Sick days: 5 days Holidays: 12 days; 8 standard and 4 floating Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Requirements
- High School Diploma, GED or equivalent.
- Computer literate
- Excellent customer service skills.
- Ability to operate standard telephone system.
- Must be able to work shifts or flexible work schedules as needed.
- Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason.
- Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.).
- Successfully pass a pre-employment drug screen.
Responsibilities
- Respond to customer inquiries and concerns with timely responses and accurate information or redirecting to a supervisor.
- Comprehensive understanding of policies and procedures
- Meet or exceed established performance requirements.
- Document trip authorizations and details including transportation type, pickup times, appointment times and addresses.
- Other duties as required.
Benefits
- Competitive compensation package of minimum $21.85/HR- maximum $21.85/HR
- Paid Training provided
- Work from home after a week and a half in the office
- Vacation: minimum of two (2) weeks
- Sick days: 5 days
- Holidays: 12 days; 8 standard and 4 floating
- Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees
