Customer Service Representative - Carthage, MS
About The Position
Our commitment to integrity, service, excellence, and teamwork drives us to deliver high-quality fuel solutions and exceptional customer experiences. Job Description Scott Petroleum Corporation is seeking a Customer Service Representative to join our team. This is an excellent opportunity for those seeking to gain experience in a customer-focused environment. Scott Petroleum Corporation was founded as Scott Butane in 1935 by Solon A Scott Sr. as a distributor of liquefied petroleum gas based in Itta Bena, Mississippi. In 2021, Scott Petroleum was acquired by C&S Fuels, LLC., an Arkansas-based company that is part of the esteemed Conner & Stewart family of businesses. This acquisition further solidified Scott Petroleum’s position in the industry and opened up new avenues for growth and collaboration. Currently, Scott Petroleum Corporation proudly employs over 500 dedicated professionals and operates an extensive network of 47 bulk plants across Mississippi, Arkansas, and Louisiana. The company has earned a reputation as a trusted and reliable distributor of various energy products, including gasoline, diesel, propane, Jet-A fuel, and lubricants. Additionally, Scott Petroleum operates a cutting-edge biodiesel refinery and fuel terminal in Greenville, Mississippi, showcasing its commitment to sustainable energy solutions. Scott Petroleum also manages seven convenience stores (C-stores) in Mississippi and Arkansas, providing a convenient retail experience for its customers. Moreover, the company operates a feed mill in Hindsville, Arkansas, expanding its reach into the agricultural sector.
Requirements
- High school diploma or equivalent preferred.
- Friendly and approachable demeanor with excellent communication skills.
- Ability to work independently and as part of a team.
- Basic computer skills for operating cash registers and recording transactions.
Responsibilities
- Handling customer orders by phone and in person
- Dispatch delivery orders to drivers
- Maintaining daily and monthly inventory totals
- Greet and assist customers in a friendly and courteous manner
- Provide information about products
- Handle customer inquiries, complaints, and requests professionally and efficiently
- Follow safety guidelines and protocols to ensure a safe working environment
- Adhere to company policies and procedures, including those related to cash handling and store security
Benefits
- Competitive hourly wage.
- On-the-job training to develop valuable customer service skills.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
