A company in Universal City, TX is seeking a Customer Service Representative to join their team. This position is ideal for someone who enjoys solving problems, thrives in customer-facing roles, and has a knack for turning frustrations into positive outcomes. The CSR will serve as the key liaison between independent sales reps, customers, and internal departments such as sales, production, and shipping. Candidates should be comfortable handling complaints, resolving issues directly, and performing accurate data entry. A stable employment history is essential, as is a positive, professional demeanor. Schedule is Monday through Friday, 8:30 a.m. – 5:00 p.m., with an hourly pay range of $20.00 to $24.00 and eligibility for quarterly profit-sharing bonuses.