Customer Service Rep(07160) - 710 N Anderson

Domino's Franchise • Ellensburg, WA

22h • Onsite

About The Position

The Customer Service Representative is responsible for providing general customer support. This includes answering phones, taking customer orders, maintaining cleanliness and stock in both work and customer areas, warmly greeting in-store customers, running errands, operating the cash drawer, and processing credit card payments. The role also involves assisting with various other store functions as needed.

Requirements

• Excellent organization, prioritization, accuracy and time management skills
• Ability to multitask without losing track of things
• Ability to stay focused on highest priority activities in a hectic always-changing environment
• Maintains high degree of accuracy, completeness, and correctness in all activities
• Take pride in your work
• Requires the ability to bend, twist and stand for long periods, also lift/push objects weighing over 40 lbs.
• Focused to achieving results
• Really care about the customer and the experience you are giving them
• Proactively works to make things happen, can engage assistance from a variety of sources
• Takes direction and course correction in a pro-active manner
• “Can do” attitude toward unfamiliar tasks
• Like to be part of a team
• Positive attitude, flexible and adaptable
• Ability to communicate positively, compassionately and fairly under stressful situations
• Positive attitude in the face of challenges uncertainty, and change
• Strong verbal skills
• Confidentiality
• Comfortable using POS system

Responsibilities

• Greet every customer
• Demonstrate a complete understanding of all menu items and ingredients
• Take food orders efficiently and accurately
• Interact with customers to resolve any issues in a friendly, service-oriented manner and relay information to supervisor
• Operate cash register and receive payments from customers in cash or credit card, accurately count and provide change to customer
• Clean and stock work area and customer area
• Ensure proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking temperature of products
• Assist in preparing, cutting and boxing menu items as needed
• Receive inventory, move, lift food and beverage products and supplies

Benefits

• Paid sick leave per Washington law
• Paid family and medical leave per Washington law
• Other compensation- tips

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees