Jasper Innovative Solutions: Customer Service Rep

Jasper Holdings Inc. • Jasper, IN

21h • $21 • Onsite

About The Position

A Jasper Innovative Solutions (JIS) Customer Service Representative is primarily focused on three key functions. Each associate is responsible for handling inbound/outbound phone calls and emails, create new and maintain existing positive customer relations, as well as analytical administration of accounts. Each representative will work closely with internal departments to assist and monitor inventory levels as well as collaborate to advance and grow sales.

Requirements

• intermediate level knowledge of Microsoft Office programs (Word, Excel)
• computer knowledge
• ability to multi-task
• highly organized and detailed
• problem solving skills
• strong verbal/non-verbal communication skills
• ability to relate well and connect with others
• Automotive parts knowledge/recognition
• ability to properly identify automotive parts

Responsibilities

• handling inbound/outbound phone calls and emails
• create new and maintain existing positive customer relations
• analytical administration of accounts
• work closely with internal departments to assist and monitor inventory levels
• collaborate to advance and grow sales

Benefits

• Starting Pay: $21+/hour, based on experience
• Medical, dental, vision and prescription coverage after 30 days
• PTO + 10 paid holidays after 30 days
• Health Clinic & Fitness Center
• Two Retirement Plans (401K & Employee Stock Ownership Program)
• Quarterly Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed