Customer Service Representative

Alphabe InsightHouston, TX
6d$52,000 - $56,000

About The Position

The Customer Service Representative assists customers by answering inquiries, resolving issues, and ensuring a positive service experience. Ideal for someone patient, friendly, and dedicated to helping others.

Requirements

  • Strong communication and problem-solving skills
  • Positive and customer-focused attitude
  • Ability to work in a fast-paced environment
  • Basic computer and typing skills

Nice To Haves

  • Customer service experience is a plus, but not required

Responsibilities

  • Provide accurate information about products or services
  • Troubleshoot issues and offer solutions
  • Document customer interactions
  • Follow up on pending requests
  • Maintain service quality standards

Benefits

  • Competitive salary range ($52,000–$56,000 per year)
  • Opportunities for professional growth and advancement within the agency
  • Supportive environment that values creativity, innovation, and continuous development
  • Collaborative culture with exposure to diverse branding projects
  • Full-time position with structured training and ongoing mentorship
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