Customer Service Rep(02830) - 901 W MORTON AVE

Domino's-posted 15 days ago

Full-time • Entry Level

Onsite • Jacksonville, IL

5,001-10,000 employees

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Domino's Pizza in Jacksonville, United States is seeking a friendly and efficient Customer Service Representative to join our team at our 901 W MORTON AVE location. As a key member of our customer-focused organization, you'll play a vital role in ensuring our customers have a great experience with every interaction.

Provide exceptional customer service by greeting customers, taking orders, and addressing inquiries in a professional and friendly manner
Process customer orders accurately and efficiently through phone calls and in-person interactions
Prepare and make pizzas according to company standards and customer specifications
Handle cash transactions and operate the point-of-sale system with precision
Maintain a clean and organized work environment, adhering to food safety and hygiene standards
Collaborate with team members to ensure smooth operations during busy periods
Assist with various cleaning tasks to uphold the store's cleanliness standards
Demonstrate flexibility in handling multiple tasks and adapting to changing priorities
Lift and move items weighing up to 25 lbs as needed

Strong customer service skills with a friendly and empathetic demeanor
Excellent communication abilities, both verbal and written
Basic math skills for accurate cash handling and order processing
Ability to follow directions and adhere to company policies and procedures
Physical stamina to stand for extended periods and lift up to 25 lbs
Basic computer skills for operating order-taking systems
Demonstrated multitasking ability in a fast-paced environment
Keen attention to detail to ensure order accuracy
Flexibility to work weekends, holidays, and various shifts as needed
Team-oriented mindset with a willingness to collaborate and support colleagues

High school diploma or equivalent preferred (but not required)

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Customer Service Rep(02830) - 901 W MORTON AVE

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